Privacy Policy

Effective Date:1 April 2026

1. Introduction

NCK Telekom Energy Solutions (“Company”, “we”, “our”, “us”) is committed to protecting the privacy and personal data of its customers, partners, and website users.

This Privacy Policy explains how we collect, use, process, store, and protect your personal data in accordance with applicable laws, including the Israeli Privacy Protection Law, 1981, and, where applicable, the General Data Protection Regulation (GDPR).

By using our website or submitting your information, you agree to the terms of this Privacy Policy.

2. Data Controller

The data controller responsible for your personal data is:

NCK Telekom Energy Solutions

Address: Givat Nili, D.N. Menashe, Israel
Email: info@nck.solutions
Phone: +972-54-488-6180

3. Types of Data We Collect

3.1 Personal Identification Data

• Full name
• Phone number (including WhatsApp)
• Email address
• Company name
• Address or project location

3.2 Technical Data

• IP address
• Browser type and version
• Device type
• Website usage data (pages visited, time on site, interactions)

3.3 Business and Project Data

• Energy consumption data
• Technical and operational requirements
• Generator, solar, battery, or telecom system details
• Documents, drawings, or files submitted through the website

4. Legal Basis for Processing (GDPR)

We process personal data based on one or more of the following:
• Consent – when you submit forms or agree to be contacted
• Contractual necessity – to provide services, proposals, or quotations
• Legitimate interest – improving services, managing relationships, and marketing to existing clients
• Legal obligation – compliance with applicable laws and regulations

5. Purpose of Data Processing

We use your data for:
• Responding to inquiries and preparing quotations
• Designing and delivering energy and telecom solutions
• Communicating with you (phone, email, WhatsApp)
• Managing leads and customer relationships (CRM systems)
• Improving website performance and services
• Sending relevant business communications (only where permitted by law)

6. Direct Marketing and Consent

By submitting your contact details, you consent to being contacted regarding our services.

You may opt out of marketing communications at any time by:
• Clicking “unsubscribe” in emails
• Contacting us directly at: info@nck.solutions

We will not send unsolicited marketing communications where prohibited by law.

7. Data Sharing and Transfers

We do not sell personal data.

We may share your data with:
• Installation teams and subcontractors
• Equipment suppliers and business partners
• IT, hosting, and CRM service providers (e.g., Wix, email systems, WhatsApp Business)
• Legal or regulatory authorities when required by law

International Data Transfers

Your data may be transferred and stored outside Israel, including in jurisdictions that may not provide the same level of data protection.

In such cases, we take reasonable steps to ensure appropriate safeguards are in place.

8. Data Security

We implement reasonable technical and organizational measures, including:
• Secure hosting environments
• Access control and authentication
• Data minimization and internal policies

However, no system can guarantee absolute security.

9. Data Retention

We retain personal data only as long as necessary for:
• Providing services and support
• Business operations and relationship management
• Legal, accounting, and regulatory requirements

Data no longer required will be deleted or anonymized.

10. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:
• Improve user experience
• Analyze website traffic and performance
• Store user preferences

You may control or disable cookies through your browser settings.

11. Your Rights

Subject to applicable law, you have the right to:
• Access your personal data
• Request correction or deletion
• Object to or restrict processing
• Withdraw consent at any time
• Request data portability (where applicable under GDPR)

To exercise your rights, contact: 📧info@nck.solutions

12. Third-Party Services

Our website may use third-party services (e.g., analytics, CRM tools).
We are not responsible for the privacy practices of such third parties.

13. Children’s Privacy

Our services are not intended for individuals under the age of 18.
We do not knowingly collect personal data from minors.

14. Changes to This Policy

We may update this Privacy Policy from time to time.
Any changes will be published on this page with an updated revision date.

15. Contact Information

For any questions regarding this Privacy Policy:

NCK Telekom Energy Solutions
📍 Givat Nili, D.N. Menashe, Israel
📞 +972-54-488-6180
📧 info@nck.solutions